Terms of Service

Welcome to the online store operated by Hangzhou Wecareu Electronics Technology Co.,Ltd ("we", "us", "our", or "the Company"). By accessing, browsing, or placing an order on our website at https://www.wedocareu.com (the "Website"), you ("you", "User", or "Customer") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, Return Policy, Shipping Policy, and Medical Disclaimer.

If you do not agree with any part of these Terms, please do not use our Website or place any orders.

• "Website" refers to https://www.wedocareu.com and all its pages, including product listings, checkout, and support pages.
• "Products" refers to the health monitoring devices, accessories, and related items offered for sale on the Website.
• "Order" refers to a purchase request submitted by you through the Website.
• "User" or "Customer" refers to any individual or entity who accesses or uses the Website.
• "Services" refers collectively to the Website, the Products, customer support, and any other services we provide.

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Website, its server, or its database.
• Interfere with the proper functioning of the Website, including introducing viruses, malware, or harmful code.
• Use automated scripts, bots, or scrapers to extract data from the Website without our written permission.
• Place fraudulent orders, use stolen payment information, or attempt to misuse the checkout process.
• Reproduce, copy, or distribute any content from the Website without prior written consent.

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:

• Provide accurate and complete information during registration.
• Keep your password secure and notify us immediately of any unauthorized use.
• Be at least 18 years of age or have parental consent to create an account.
• Accept responsibility for all orders placed under your account.

We reserve the right to suspend or terminate accounts that we believe violate these Terms or are associated with fraudulent activity.

When you place an order through our Website, you are making an offer to purchase the selected Products. An order is considered accepted only when we send you an order confirmation email after receiving payment confirmation from PayPal.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

• Suspected fraudulent or unauthorized transactions.
• Errors in product pricing, description, or availability.
• Inventory shortages or products that are out of stock.
• Shipping restrictions to your destination country.
• Orders that violate these Terms or applicable law.

If we cancel your order after payment has been processed, we will issue a full refund to your original payment method within a reasonable time.

All prices are displayed on the Website in US Dollars (USD) unless otherwise stated. Prices include the cost of the product but do not include shipping, customs duties, or taxes, which are the buyer's responsibility (see our Shipping Policy).

We currently accept payments exclusively through PayPal. By placing an order, you authorize PayPal to process your payment in accordance with PayPal's own terms and policies. We do not store your full credit card number, CVV, or other sensitive cardholder data — all payment information is handled securely by PayPal.

For detailed information about order processing, shipping methods, delivery timeframes, customs duties, and tracking, please review our Shipping Policy.

For information about return eligibility, the 30-day return window, return shipping responsibilities, and refund processing, please review our Return Policy. By placing an order, you acknowledge that you have read and understood both policies.

We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our Website are accurate and up to date. However, we do not warrant that:

• Product images will exactly match the physical product due to differences in monitor displays, lighting, and photography.
• Product specifications are completely error-free or exhaustive.
• Measurement readings from our health monitoring devices will be identical to clinical-grade equipment (see our Medical Disclaimer).

If you receive a product that does not match its description, please contact us within 7 days of delivery.

All content on this Website — including but not limited to text, graphics, logos, images, product designs, software, and user manuals — is the property of Hangzhou Wecareu Electronics Technology Co.,Ltd or its content suppliers and is protected by Chinese and international copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, distribute, modify, or create derivative works from any content on this Website without our prior written consent. Unauthorized use of any content may result in legal action.

If you submit reviews, comments, inquiries, or any other content to our Website (collectively, "User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for the purpose of operating and improving our Services.

You represent and warrant that your User Content:

• Is accurate and not misleading.
• Does not violate the rights of any third party, including copyright or privacy rights.
• Does not contain defamatory, offensive, or unlawful material.

We reserve the right to remove or edit User Content that we believe violates these Terms.

You agree not to engage in any of the following prohibited activities:

• Placing orders with stolen or unauthorized payment information.
• Using the Website for fraudulent purposes, including chargeback abuse.
• Attempting to reverse engineer, decompile, or disassemble any part of the Website.
• Interfering with other users' use of the Website.
• Submitting false or misleading product reviews.
• Reselling our Products without authorization, where applicable.

The Website and Products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose.
• Warranties that the Website will be uninterrupted, error-free, or secure.
• Warranties that product measurement readings will be clinically diagnostic (see our Medical Disclaimer).

We do not warrant that the Website is free of viruses or other harmful components. You use the Website at your own risk.

To the fullest extent permitted by applicable law, Hangzhou Wecareu Electronics Technology Co.,Ltd and its affiliates, officers, employees, and distributors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Your use of or inability to use the Website or Products.
• Any decision made based on product readings (see Medical Disclaimer).
• Unauthorized access to or alteration of your data.
• Errors, omissions, or inaccuracies in product information.
• Delays or failures in order fulfillment beyond our reasonable control.

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us for the specific Product that gave rise to the claim.

You agree to indemnify and hold harmless Hangzhou Wecareu Electronics Technology Co.,Ltd and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms.
• Your violation of applicable law or the rights of any third party.
• Any User Content you submit to the Website.
• Fraudulent or unauthorized use of the Website or payment system.

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or any Product purchased from us shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the Hangzhou Arbitration Commission for arbitration in accordance with its rules in effect at the time of submission. The arbitration shall take place in Hangzhou, China, and the arbitral award shall be final and binding on both parties.

We may update or modify these Terms from time to time at our sole discretion. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we may provide a prominent notice on the Website.

Your continued use of the Website after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

If you have any questions or concerns about these Terms of Service, please contact us: