BHM102 · FAQ
Frequently Asked Questions
Applicable to Wecareu BHM102 hemoglobin (Hb) & hematocrit (Hct) wellness tracking device. For trend observation only; not for diagnosis or treatment.
Track Hb/Hct trends and share with your clinician when you have symptoms or concerns. Abnormal readings should be confirmed with a laboratory CBC.
- Not a diagnostic device
- Does not identify causes of anemia
- Confirm persistent lows with lab tests
Who should use BHM102?
Adults who want to observe Hb/Hct trends over time (e.g., heavy periods, past low Hb). If you feel unwell or readings stay low, confirm with a lab test and consult a clinician.
What does BHM102 measure?
Capillary hemoglobin (Hb) and hematocrit (Hct) from a fingerstick. It shows trends only and does not determine the cause of anemia.
Is it for diagnosis or treatment?
No. It is for wellness trend tracking. Any diagnosis or treatment decisions require clinical evaluation and laboratory tests.
What sample is needed?
A fresh capillary fingerstick. Follow the on-screen prompt; discard the first drop if instructed, and avoid squeezing the finger excessively.
How accurate is it?
Designed for wellness tracking. For medical decisions, confirm with a laboratory complete blood count (CBC).
How often should I test?
Keep timing consistent (e.g., same time of day or same cycle phase). If under medical care, follow your clinician’s schedule.
What should I do with a low reading?
Repeat once after proper sampling and hand warming. If still low or you have symptoms (fatigue, dizziness, pallor), seek a CBC and clinician advice.
Does it show iron deficiency?
No. Iron status requires markers like ferritin and transferrin saturation. BHM102 only reports Hb/Hct.
How do I warm my hands for sampling?
Wash with warm water for 30–60 seconds and dry fully; gently massage the finger from base to tip before lancing.
How do I clean the device?
Power off. Wipe exterior and probe with 70–75% alcohol; keep liquids out of ports. Do not use high-temperature sterilization.
How is data stored?
The device stores recent readings locally; when paired with the app, data syncs securely to your account for backup and sharing.
Warranty and support?
Device: 12 months; accessories: 6 months (subject to packaging terms). Contact authorized support channels for service or returns.
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